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Creating a Service Centric Model for IT
ITIL V3
Service Management solutions
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BT and HP help FirstGroup comply with service level agreements

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Service Management solutions

Your technology organization is faced with more responsibility and accountability for the growth of the business than ever before. In order to better contribute to your company’s growth and innovation, you must establish a sustainable, service-centric approach that continually delivers value to the business.

HP Service Management solutions help you plan, deliver, manage and continually improve the full lifecycle of your IT and business services, enabling you to focus technology-related investments on fulfilling strategic business goals. By transforming IT to a service provider model, you can achieve lower costs through automation, meet compliance requirements, address risk management objectives and accelerate business growth and innovation.


»  Strategy and Portfolio Management

Establish project and program governance while improving portfolio and IT asset management


»  Business Service Management

Monitor and manage technology-enabled services to meet business performance expectations


»  IT Service Management
Automate processes and improve the management of IT operations

Why HP


  • Implemented over 1,000 successful service management systems
  • Major contributing author to ITIL V3
  • More than 6,000 certified ITIL professionals
  • HP management software is used in all Fortune 100 companies
  • Investments in new service management best practices for faster time to value
  • Extensive multi-vendor, multi-platform expertise in heterogeneous environments

Questions?

» Have an HP sales expert contact you

Business Technology solutions

» Applications & SOA Transformation
» Data Center Transformation
» Information Management

Learn more

» HP Service Management brochure
» More about ITIL V3
» Ovum Summit report
» Six Steps to Improvement article
» Transforming IT: Creating a Service-Centric Model article

News

» New software, services help companies increase value from IT investments

Spotlight

Strategy and Portfolio Management solutions from HP

»  HP helps Guangzhou Petrochemical establish effective ITSM system

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